Tester only orders – FREE (Orders comprising both testers and non-tester products e.g. full can paint or accessories, will be charged at price below)
All Other Orders – From £4.99
Testers are sent through Royal Mail 1st Class delivery.
Paint Orders are delivered through our approved couriers.
Please note if you have purchased more than 3 testers in one order, these may be fulfilled by Royal Mail in more than one delivery. Therefore, if you do not receive your FULL order of testers within 7 working days, please contact our Dulux Customer Care Centre on 0333 222 76 76 (this is a local rate number and call charges will apply) or email firstname.lastname@example.org.
Delivery is Free of Charge and will take place at the address notified to us in your order. We reserve the right to amend or withdraw this free delivery offer without prior notice or compensation. This does not affect your statutory rights. This free delivery offer is not available in the Republic of Ireland or areas outside of Royal Mail delivery limits.
Royal Mail 1st Class delivery aims to deliver the next working day after dispatch (including Saturdays), however they are unable to offer a guaranteed next day service. For full T&Cs regarding Royal Mail 1st Class Delivery, please click here
Delivery will be charged at £4.99 and will take place at the address notified to us in your order. Orders will be delivered within 3 to 5 working days of receipt for all orders placed before 2.30pm. Unfortunately we cannot deliver to addresses in Northern Ireland or to addresses outside of Great Britain mainland (this includes the Isle of Man, Isle of Wight, the Scottish Isles and the Channel Isles). Please see your dispatch confirmation for estimated delivery date.
We will use all reasonable means to deliver your order within the time stated for the delivery service, however please note that any dates we specify for delivery of Products are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay.
We recommend that you keep your receipt, which can be found on your Order Confirmation or on the order invoice that comes with your delivery (you will need it as proof of purchase in the event of any after-sales enquiry).
Working days are defined as Monday-Friday, from 9am until 5pm and exclude Saturdays, Sundays and Bank Holidays.