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Terms and Conditions
 

Current Promotional Terms & Conditions

 

Terms and Conditions of Sale - Dulux.co.uk
 

This page (together with the website legal notices and the Privacy Policy, tells you information about us and the legal terms and conditions (Terms) on which we sell any of the products (Products) listed on www.dulux.co.uk/en to you.

These Terms will apply to any contract between us for the sale of goods to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site. Please note that by ordering any of our Products, you agree to be bound by these Terms and the other documents expressly referred to in it.

Please click on the button marked "I Accept" at the end of these Terms if you accept them. If you refuse to accept these Terms, you will not be able to order any Products from our site. You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 10. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated in May 2021.

These Terms, and any Contract between us, are only in the English language.

1. Information about us
 

  • We are Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel, a company registered in England and Wales under company number 218019 and with our registered office at The AkzoNobel Building, Wexham Road, Slough, SL2 5DS (us, our or we). We operate the website www.dulux.co.uk (this/our site). To contact us, please see our Contact Us page Contact Us
     

2. Use of the site
 

3. How we use your personal information
 

  • We use your personal information in accordance with our Privacy Policy. Please take time to read these, as they include important terms which apply to you.
     

4. If you are a consumer (this clause only applies if you are a consumer)
 

  1. If you are a consumer, you may only purchase Products from our site if you are at least 18 years old.
  2. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
     

5. If you are a business customer (this clause only applies if you are a business)
 

  1. You confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.
  2. These Terms and any documents referred to in them and any specification provided by us to you constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document referred to in them.
     

6. Purchasing Products
 

  1. After you place an order, you will receive an email from us acknowledging that we have received your order detailing the Products ordered and giving an estimated date for delivery. However, please note that this does not mean that your order has been accepted.
  2. We will confirm our acceptance to you by sending you an email that confirms that the Products have been dispatched (Dispatch Confirmation). The Contract between us and you will only be formed when we send you the Dispatch Confirmation.
  3. If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site as referred to in clause 10.5, we will inform you of this by email and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
  4. We reserve the right to cancel any orders which do not comply with these Terms or any other promotional offer terms and conditions at any time in the sale process.
  5. Please note, unfortunately we cannot deliver to addresses in Northern Ireland or to addresses outside of Great Britain mainland (this includes the Isles of Scilly, Isle of Man, Isle of Wight, the Scottish Isles and the Channel Isles). Please see your dispatch confirmation for estimated delivery date.
  6. We commit to delivery of testers to you in 7 working days.
     

7. Products
 

  1. The images of the Products on the website are for illustrative purposes only.
  2. We have made every effort to display the colours of the Products as accurately as electronic media will allow. However, we cannot guarantee an exact colour match of the on-screen colour to the colours of the actual Products, and the colours contained on the site should not be relied on as such. Colours may vary depending on your screen settings and resolution.
  3. We recommend that you use a colour tester on the actual surface to be painted before undertaking your decoration. This will give you a stronger indication of the appearance of the actual colour, which can be affected by the substrate and the texture of the surface, or by soft furnishings and the shape, size and lighting of the room. Please note that colour testers indicate the colour of the product only, and are not representative of the quality or sheen of the eventual product purchased.
  4. The packaging of the Products may vary from that shown on images on the site.
  5. All Products on our site are subject to availability. We will inform you by email as soon as possible if the Products ordered are not available and we will not be able process any orders. If you have already paid for the Product, we will refund you as soon as reasonably possible.
     

8. Delivery
 

  1. For details of delivery of the Products purchased please see our Delivery and Returns Policy
  2. Please note, unfortunately we cannot deliver to addresses in Northern Ireland or to addresses outside of Great Britain mainland (this includes the Isles of Scilly, Isle of Man, Isle of Wight, the Scottish Isles and the Channel Isles). Please see your dispatch confirmation for estimated delivery date.
     

9. Returns and Cancellations
 

  1. You may return any Products purchased from our site or cancel a Contract in accordance with the terms set out in our Delivery and Returns Policy
     

10. Price
 

  1. The prices of the Products will be quoted on our site from time to time. We take all reasonable care to ensure that the prices of the Products are correct at the time when the relevant information was entered onto the system. However, if we discover an error in the price of Product(s) you ordered, please see clause 10.5.
  2. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with a Dispatch Confirmation.
  3. The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
  4. The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. Please see the Delivery section.
  5. Our site contains a large number of Products. It is possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will attempt to inform you of this error and give the option of continuing to purchase the Products at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products at the incorrect (lower) price.
     

11. Payment
 

  1. You can only pay for the Products using a PayPal account, debit or credit card.
  2. Payment for the Products and all applicable delivery charges is in advance.
  3. If you are a business customer, time for payment shall be of the essence.
     

12. Changes to these Terms
 

  • We reserve the right to revise these Terms from time to time in the following circumstances:

        - a. changes in how payment is accepted;

        - b. changes in relevant laws and regulatory requirements; and

        - c. any other reasonable circumstance from time to time.

  • Each time you place an order for Products, the Terms in force at that time will apply to the Contract between you and us.
  • Whenever we revise these Terms in accordance with this Clause 10, we will give notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
     

13. Our liability if you are a business (this clause only applies if you are a business customer)
 

  • We only supply the Products for use by your business, and you agree not to use the Product for any re-sale purposes.
  • Nothing in these Terms limit or exclude our liability for:

        - a. death or personal injury caused by our negligence;

        - b. fraud or fraudulent misrepresentation;

        - c. breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

        - d. defective products under the Consumer Protection Act 1987.

  • Subject to clause 11.1, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

        - a. any loss of profits, sales, business, or revenue;

        - b. loss or corruption of data, information or software;

        - c. loss of business opportunity;

        - d. loss of anticipated savings;

        - e. loss of goodwill; or

        - f. any indirect or consequential loss.

  • Subject to clause 11.1 and clause 11.2, our total liability to you in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed three times the price of the Products purchased.
  • Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
     

14. Our liability if you are a consumer (this clause only applies if you are a consumer)
 

  1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
  2. We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  3. We do not in any way exclude or limit our liability for:

        - a. death or personal injury caused by our negligence;

        - b. fraud or fraudulent misrepresentation;

        - c. any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

        - d. any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and

        - e. defective products under the Consumer Protection Act 1987
 

15. Events Outside Our Control
 

  1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in Clause 13.2.
  2. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  3. If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

        - a. we will contact you as soon as reasonably possible to notify you; and

        - b. our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
 

16. Communications between us
 

  • When we refer, in these Terms to “in writing”, this will include email.

  • If you are a consumer:

a. To cancel a Contract you should contact the Dulux Customer Care Centre on 0333 222 76 76 (this is a local rate number and call charges will apply) or email notification of cancellation to duluxcustomerservices@akzonobel.com. Cancellation of a Contract is effective from the date of the phone call or when the e-mail is sent. You may wish to keep a copy of your cancellation notification for your own records.

b. If you wish to contact us in writing for any other reason, you can send this to us by email or by prepaid post to ICI Paints AkzoNobel, Wexham Road, Slough, Berkshire, SL2 5DS. You can also contact us by calling the Dulux Customer Care centre on 0333 222 76 76.

  • If we have to contact you or give you notice in writing, we will do so by email or by pre-paid post to the address you provide to us in your order.

  • If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. The provisions of this clause shall not apply to the services of any proceedings or other documents in any legal action.
     

17. General
 

  1. The Contract is personal to you and you may not transfer your rights and obligations under these Terms to another person without our prior written consent.
  2. The Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
  3. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
  4. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
  5. These Terms are governed by English law. This means that the Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction (unless you are a consumer and resident in either Northern Ireland or Scotland, in which case you may also bring proceedings in those countries).
  6. We own the copyright, trademarks, design right and all other intellectual property rights in the Products and you agree that these rights may not be used in any way without our written consent.
     

18. Website Discount Codes – standard terms of use
 

  1. Only one Discount Code can be applied per transaction.
  2. Discount Codes have no monetary value and there is no cash alternative; they may not be exchanged for cash and are not transferable.
  3. Discount Codes may have restrictions on where they may be applied (e.g dulux.co.uk, online, in-store) and how they may be applied (e.g products, services) - please check the terms & conditions communicated with your Discount Code before use. 
  4. The validity period of Discount Codes will vary – please refer to terms & conditions communicated with your Discount Code to check validity dates.
  5. The value of Discount Codes may vary – please check the details communicated with your Code. ICI AkzoNobel Limited reserves the right to amend or withdraw a Discount Code, in whole or in part, temporarily or permanently, without prior notice.
  6. Discount Codes are applied to the Order Total (inclusive of Tax and delivery).
  7. Where Discount Codes have a fixed monetary value, no change is given where the value of the Code exceeds the value of the order to which it is applied.
  8. Discount Code use is subject to availability; standard terms & conditions of sale apply.
  9. ICI AkzoNobel Limited reserves the right, with or without cause, to exclude any Participant from using a Discount Code or withhold the Discount Code, where there has been a violation of any of these terms and conditions.
  10. Discount Codes are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.
     

Promotions


1. Dulux Retail Ufurnish.com Giveaway: Instagram  

1.         By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

2.         This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

3.         In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. The prize can only be claimed by an individual who has entered the competition.

4.         AkzoNobel may disqualify Competition entries that are:

a.         deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;

b.         automatically generated by computer;

c.         completed by third parties or in bulk (e.g. spam entries);

d.         illegible, have been altered, reconstructed, forged or tampered with;

e.         photocopies and not originals;

f.          incomplete; or

g.         duplicated.

5.         AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

6.         To submit a valid entry, participants must create an online Instagram account and:

a.         Follow @DuluxUK and @UFurnishcom on Instagram and continue to be following at the time the winner is selected during 2023;

b.         Like the marked Competition post on the @DuluxUK Instagram page and continue to be liking at the time the winner is selected during 2023; and

c.         Tag one Instagram user on the marked Competition post

7.         The Competition will accept entries between 12pm on 17th September 2023 GMT to 11:59pm on 29th September 2023 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2023. Participants will only be eligible if they hold an active Instagram user account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Instagram.

8.         25 PRIZES (2 x tickets in each) will be awarded at random to an eligible entry.  The prize is ticket entry to Grand Designs Live: Birmingham

●          There is no cash alternative for the prize or any part thereof.

9.         AkzoNobel does not accept any responsibility if the winner is not able to take up the prize.

10.       To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize.

11.       AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winners will be contacted by Instagram direct message.  Winners are responsible for ensuring their privacy settings allow direct messages to be received. The winner will only receive correspondence regarding this competition from Dulux’s official page @DuluxUK. AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

12.       25 winners will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 29th September 2023 and the Promoter will notify the winner via their contact details. The winner will be announced on the Dulux Retail Instagram story. By entering this Competition, you accept that AkzoNobel may publish your Instagram user account name on their respective Instagram accounts.

13.       To receive the prize the winners will be contacted by Ufurnish.com via Instagram, with a code to redeem their tickets. All responsibility of accessing the tickets lies with the consumer/winner. will contact winners by which will be used by AkzoNobel for the sole purpose of fulfilling the prize.

14.       By entering this Competition, participants accept that AkzoNobel may provide the winner’s contact details to third parties, for the purposes of collection/arranging award of the prize(s).

15.       AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

16.       AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

17.       AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

18.       To the fullest extent permitted by law, AkzoNobel excludes:

●          all conditions, warranties and other terms which might otherwise be implied; and

●          any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

19.       Nothing in these terms and conditions restricts your statutory rights as a consumer.

20.       AkzoNobel will only process your personal information as set out in the privacy policy

21.       This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

22.       This Competition is in no way sponsored, endorsed or administered by, or association with Instagram.

2. Dulux Promise
 

  We promise our paint will give you the perfect colour with a uniform finish and the coverage stated, or we’ll replace it.

 

  1. The Dulux Promise (the "Promise") entitles a customer who has purchased Dulux; Matt, Silk or Soft Sheen, or EasyCare Matt, Kitchen or Bathroom, or Dulux Trade; Vinyl Matt, Silk or Soft Sheen, Flat Matt, Diamond Matt or Diamond Eggshell (500ml and larger packs only)  or Dulux or Dulux Trade product with the Dulux Promise logo on-pack in the UK ("Selected Product") who believes that their Selected Product hasn't delivered the perfect colour, a uniform finish or the coverage stated, to a voucher to replace the Selected Product. 
  2. The Promise is available to private individuals and sole traders aged 16 and above that are resident in the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) and to all partnerships and companies with their registered office address in the United Kingdom (the “Participants”). The Promise is not available to employees of the AkzoNobel group of companies, their agents, wholesalers, resellers or retailers.  Resellers and retailers may not submit claims on behalf of their customers.
  3. The Promise covers the replacement of the Selected Product only and excludes any claim for labour or other costs in respect of the original or replacement product.
  4. Claims can only be made by the person that purchased the Selected Product. 
  5. The Selected Product must have been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions).
  6. Claims must be submitted by contacting the AkzoNobel Customer Advice centre on either 0333 222 7070 (Dulux Trade) or 0333 222 7171 (Dulux Retail), via email to duluxpromise@akzonobel.com or post to AkzoNobel Customer Advice Centre, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, no later than 6 months after the purchase of the Selected Product. You will be required to:
    1. Provide a clear copy of your itemised receipt or invoice showing the details of the Selected Product that you have purchased, the date of the purchase and the price paid for the Selected Product;
    2. Provide a description of the issue with the colour, the finish or the coverage stated of the Selected Product;
    3. Provide the postcode of the address at which the Selected Product has been applied;
    4. Provide a photograph of the wall(s) painted with the Selected Product.
    5. Provide the batch number that is printed on the can
  7. Provided that the Selected Product has been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions), the claim will be deemed valid if the description of the issue and application photo demonstrate that the Selected Product is not the perfect colour or is not a uniform finish or has not provided the coverage stated on the pack. 
  8. We may send a representative to assess the painted area in question to verify that the claim is based on a bona fide purchase of a Selected Product and to ensure that the Selected Product and its application meets the conditions required for the Promise to apply. 
  9. Upon validation of a claim, a voucher for the replacement product will be sent to you by post within 28 days. You can redeem your voucher for a replacement for the Selected Product at any participating store before the voucher expiration date. Replacement products are subject to availability. Full voucher terms and conditions apply, see voucher for details.  Participating stores include: B&Q, Homebase, Dulux Decorator Centres, Brewers, TP, Jewson and most independent paint retailers (please note list is correct at time of publishing but remains subject to change). 
  10. The voucher is issued for the recommended product to replace the Selected Product that was deemed unsatisfactory. 
  11. For a claim related to colour not being the colour you like, the replacement product cannot be in the same colour as the Selected Product which is the subject of the claim, and the Promise will not apply to the replacement colour.  Replacement product for claims relating to colour are limited to 10L per claim and per customer claiming. 
  12. We reserve the right to reject claim if we have reason to believe that they are fraudulent or that there has been a violation of any of these Terms and Conditions (“T&Cs”).
  13. We accept no responsibility for claims that are incomplete, illegible, damaged or lost. Proof of submission of a claim is not proof of receipt.
  14. It is not necessary for customers to return the unsatisfactory product (unless we specifically request it in which case we shall arrange and pay for carriage). Returns will not be accepted. Disposal of any product is the responsibility of the customer. 
  15. No third party or joint submissions will be accepted.
  16. The Promise does not cover problems that were caused due to reasons outside of our control (for an example an issue with the substrate) or where the Selected Product was applied on surfaces which were not properly prepared or applied otherwise than in accordance with the manufacturer’s tips and instructions.
  17. Claims not made in accordance with these T&Cs will be deemed invalid. If a claim is refused because the terms of the Promise have not been met, AkzoNobel’s decision is final. 
  18. If any provision in these Terms and Conditions ("T&Cs") is found in any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed not to be part of the T&Cs and it shall not affect the enforceability of the rest of the provisions of the T&Cs.
  19. We reserve the right to withdraw, amend or terminate the Promise without notice. All claims made in accordance with these T&Cs and made prior to the Promise being withdrawn, amended or terminated will still be honoured. 
  20. The voucher has no cash value, is not transferable or assignable and cannot be used in conjunction with any other offers or promotions. No cash or alternative to the voucher will be provided.
  21. AkzoNobel shall not be liable for any:
    1. Conditions, warranties or other terms which are not included in the Promise or these T&Cs; or 
    2. Any indirect or consequential loss, damage or costs incurred by any customer in connection with the Selected Product or this Promise, or the cost of any labour for the application of the Selected Product.
  22. These exclusions do not exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel, or its employees or agents or anything else that the law says we cannot exclude. 
  23. The Promise does not affect your statutory rights.
  24. Data will be held in accordance with our Privacy Policy.
  25. Please retain these T&Cs for future reference.
  26. This Promise is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.
  27. In these terms and conditions “We” and “AkzoNobel” mean Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel.
  28. AkzoNobel, the AkzoNobel logo, Dulux, the Flourish logo, Let's Colour, distinctive colour names and liveries are trademarks of the AkzoNobel group ©AkzoNobel 2018.

Email address for all Promise related correspondence is: duluxpromise@akzonobel.com

The customer support telephone numbers are: 0333 222 7070 (Dulux Trade) or 0333 222 7171 (Dulux Retail). 

3. Dulux Trade 12 Days of Christmas Giveaway - December 2023

         

By entering this Prize Draw (“Prize Draw”), participants agree to be bound by the following terms and conditions.

This Prize Draw is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Prize Draw. The Prize Draw is only open to individuals and companies and organisations are not eligible to enter. Individuals may submit entries based on works they have carried out on behalf of their employer, company or organisation, provided that the individual has personally completed the majority of the decoration works.

To enter the Prize Draw, participants must correctly guess in the comments, the item that has been blurred out in the image on the relevant post from the 12 Days of Christmas posts, between Monday 11th December2023 and Friday 22nd December 2023.

Each entry must be submitted via Instagram by commenting on the relevant post of the prize that the participant wants to win, with a valid guess, before Sunday 31st December 2023. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, in an unreadable format, or illegible.

AkzoNobel may, at its full discretion, disqualify Prize Draw entries that are:
a.     deemed offensive, derogatory, abusive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
b.     automatically generated by computer;
c.     completed by third parties or in bulk (e.g., spam entries);
d.     illegible, have been altered, reconstructed, forged, or tampered with;
e.     photocopies and not originals;
f.      incomplete; or
g.     duplicated.

AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Prize Draw.

Participants cannot submit multiple entries.

By submitting a Prize Draw entry and any photographs and accompanying material, participants agree: (a) their entry is original and the participant owns all intellectual rights in any photographs, videos and accompanying material submitted, and (b) if photographs or videos are taken of a client’s property, the participant has obtained permission from the client to use photograph(s) and/or video(s) for the purposes of the Prize Draw.

AkzoNobel may, but is not required to, make participants entries available on AkzoNobel’s website, communications and any other media, whether now known or invented in the future, and in connection with any publicity of the Prize Draw. Participants agree to grant, at no cost, AkzoNobel a non-exclusive, worldwide, irrevocable, license, for the full period of any intellectual property rights in the Prize Draw entry and any photographs, videos or accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-license the Prize Draw entry and any photographs, videos or any accompanying materials for such purposes.

One winner will be selected at random for each of the 12 posts from the 12 Days of Christmas competition from the pool of entrants who have submitted the correct answer on the relevant post.There will be 12 winners in total across the duration of the competition.

The winner’s prize includes the merchandise/product that is displayed on the corresponding Instagram post that the participant commented on.
 

There is no cash alternative for the prize or any part thereof.

The winner will be contacted via the email address they submitted from, or if they entered on Facebook or Instagram, they will be contacted via Facebook or Instagram direct message for their email address. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible, cannot be contacted or does not respond to contact or claim the prize within 14 days of email/message receipt.

To receive the prize, the winner will need to provide a valid email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. Once received, the prize (as stated in clause 10) will be organized within 30 days. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

AkzoNobel reserves the right, with or without cause, to exclude any participants in this Prize Draw or withhold any prize where there has been a violation of any of these terms and conditions.

AkzoNobel’s decision on all matters relating to the Prize Draw is final and binding. No correspondence will be entered into.

AkzoNobel reserves the right to amend or withdraw this Prize Draw in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary, in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize Prize Draw where it becomes necessary to do so.

To the fullest extent permitted by law, AkzoNobel excludes:
a.     all conditions, warranties and other terms which might otherwise be implied; and
b.     any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw Prize Draw. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

AkzoNobel will only process your personal information as set out in the privacy policy. By entering the Prize Draw, participants agree that any personal information provided with their entry may be held and used by AkzoNobel or its agents and suppliers to administer the Prize Draw.

Nothing in these terms and conditions restricts a participant’s statutory rights as a consumer. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The promoter is Imperial Chemical Industries Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS “AkzoNobel”.

4. Dulux.co.uk Black Friday 2023 - Free Delivery for all orders (Ended)
 

  1. Free Delivery on all orders applies to orders placed and confirmed on Dulux.co.uk between between 20-November-2023 00:00hrs and 26-November-2023 23:59hrs and is subject to availability.

  2. This offer is open to residents of Great Britain mainland only, Dulux Testers and Peel & Stick Testers can be now delivered to Northern Ireland (excludes Full Can Products & Painting Accessories to Northern Ireland, the Channel Islands, the Scottish Isles, Isle of Wight and Isle of Man) aged 18 and above (the "Participants") and excludes employees of the Imperial Chemical Industries Limited group of companies, their families or agents or any other person connected with the running of this Promotion.  

  3. There is no cash alternative. No change or alternative will be given.  

  4. This offer is not transferable and cannot be used in conjunction with any other offers or promotions. No third party or joint submissions will be accepted.  

  5. The Promoter reserves the right to amend or withdraw this in whole or in part, temporarily or permanently, without prior notice. 

  6. The Promoter reserves the right, with or without cause to exclude any Participants from this Promotion or withhold the Promotion where there has been a violation of any of these terms and conditions.  

  7. In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into.  

  8. To the fullest extent permitted by law, the Promoter excludes:
    ·       all conditions, warranties and other terms which might otherwise be implied;
    ·       any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.  

  9. This offer is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts. Standard Terms and Conditions of Sale apply. 

  10. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building,              Wexham Road, Slough, SL2 5DS, United Kingdom (the "Promoter"). 

5. Dulux Retail Puppies Instagram Giveaway
 

  1. By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

  2. This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

  3. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. The prize can only be claimed by an individual who has entered the competition.

  4. AkzoNobel may disqualify Competition entries that are:
    a.            deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.            automatically generated by computer;
    c.             completed by third parties or in bulk (e.g. spam entries);
    d.            illegible, have been altered, reconstructed, forged or tampered with;
    e.            photocopies and not originals;
    f.              incomplete; or
    g.            duplicated.

  5. AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

  6. To submit a valid entry, participants must create an online Instagram account and:
    a.            Follow @DuluxUK on Instagram and continue to be following at the time the winner is selected during 2023;
    b.            Like the marked Competition post on the @DuluxUK Instagram page and continue to be liking at the time the winner is selected during 2023; and
    c.             Tag one Instagram user on the marked Competition post

  7. The Competition will accept entries between 12pm on 8th September 2023 GMT to 11:59pm on 15th September 2023 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2023. Participants will only be eligible if they hold an active Instagram user account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Instagram.

  8. Seven PRIZES will be awarded at random to an eligible entry.  The prize is 1 x soft dog toy.
    ●  There is no cash alternative for the prize or any part thereof.

  9. AkzoNobel does not accept any responsibility if the winner is not able to take up the prize.

  10. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize.

  11. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winners will be contacted by Instagram direct message.  Winners are responsible for ensuring their privacy settings allow direct messages to be received. The winner will only receive correspondence regarding this competition from Dulux’s official page @DuluxUK. AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

  12. Seven winners will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 15th September 2023 and the Promoter will notify the winner via their contact details. The winner will be announced on the Dulux Retail Instagram story. By entering this Competition, you accept that AkzoNobel may publish your Instagram user account name on their respective Instagram accounts. 

  13. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner. 

  14. By entering this Competition, participants accept that AkzoNobel may provide the winner’s contact details to third parties, for the purposes of collection/arranging award of the prize(s). 

  15. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

  16. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

  17. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

  18. To the fullest extent permitted by law, AkzoNobel excludes:
    ●                    all conditions, warranties and other terms which might otherwise be implied; and
    ●                    any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

  19. Nothing in these terms and conditions restricts your statutory rights as a consumer.

  20. AkzoNobel will only process your personal information as set out in the privacy policy

  21. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

  22. This Competition is in no way sponsored, endorsed or administered by, or association with Instagram.

6. Dulux Colour of the Year 2024 Digital Guide Exclusive

 

  1. By entering your details, participants agree to be bound by the following terms and conditions.

  2. To receive your FREE digital download link to the Dulux Colour of the Year 2024 guide you must register your full name and valid email address via the sign-up page by 11.59pm on Thursday 7th September 2023.

  3. The digital download link for the Dulux Colour of the Year 2024 guide will be emailed to the recipient on the launch date of the Dulux Colour of the Year 2024.

  4. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, in an unreadable format, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

  5. AkzoNobel may, at its full discretion, disqualify submissions that are:
    a.    deemed offensive, derogatory, abusive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.    automatically generated by computer;
    c.    completed by third parties or in bulk (e.g., spam entries);
    d.    illegible, have been altered, reconstructed, forged, or tampered with;
    e.    photocopies and not originals;
    f.    incomplete; or
    g.   duplicated.


  6. AkzoNobel reserves the right to amend or withdraw the digital download link in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the provision of the digital download guide where it becomes necessary to do so.

  7. AkzoNobel will only process your personal information as set out in the privacy policy.

  8. By entering your details, recipients agree that any personal information provided with their submission may be held and used by AkzoNobel or its agents and suppliers to administer the delivery of the digital download of the guide. Any personal data relating to you including without limitation, the entrant’s name and email address will be used solely in accordance with current data protection legislation and will be disclosed to third parties solely for the purpose of administering this giveaway. Any personal information held by AkzoNobel in respect of this promotion will be held on record for a short period for the purpose of ensuring fulfilment of the promotion.

  9. Nothing in these terms and conditions restricts a participant’s statutory rights as a consumer. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The promoter is Imperial Chemical Industries Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS “AkzoNobel”.

 

7. Easter Free Shipping On Orders Over £50 – April 2023
 

  1. Free Delivery applies to orders placed and confirmed on dulux.co.uk between between 7-April-2023 00:00hrs and 16-April-2023 23:59hrs and is subject to availability.

  2. This offer is open to residents of Great Britain mainland only (excludes Northern Ireland, the Channel Islands, the Scottish Isles, Isle of Wight and Isle of Man) aged 18 and above (the "Participants") and excludes employees of the Imperial Chemical Industries Limited group of companies, their families or agents or any other person connected with the running of this Promotion. 

  3. There is no cash alternative. No change or alternative will be given. 

  4. This offer is not transferable and cannot be used in conjunction with any other offers or promotions.  No third party or joint submissions will be accepted. 

  5. The Promoter reserves the right to amend or withdraw this in whole or in part, temporarily or permanently, without prior notice. 

  6. The Promoter reserves the right, with or without cause to exclude any Participants from this Promotion or withhold the Promotion where there has been a violation of any of these terms and conditions. 

  7. In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into. 

  8. To the fullest extent permitted by law, the Promoter excludes:
    - all conditions, warranties and other terms which might otherwise be implied;
    - any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents. 

  9. This offer is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts. Standard Terms and Conditions of Sale apply.

  10. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom (the "Promoter").

8. Dulux Dog Giveaway March 23
 

  1. By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

  2. This Promotion is being run by AkzoNobel and is not administered by Twitter.

  3. This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

  4. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize.

  5. AkzoNobel may disqualify Competition entries that are:
    a.    deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.    automatically generated by computer;
    c.    completed by third parties or in bulk (e.g. spam entries);
    d.    illegible, have been altered, reconstructed, forged or tampered with;
    e.    photocopies and not originals;
    f.     incomplete; or
    g.    duplicated.

  6. Participants may submit multiple entries.

  7. AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

  8. To submit a valid entry, participants must create an online Twitter account and:
    a.    Follow @Duluxuk on Twitter and continue to be following at the time the winner is selected during 2023;
    b.    Like the marked competition tweet on the @Duluxuk Twitter page and continue to be liking at the time the winners are selected during 2023;
    c.    Retweet the competition tweet on the @Duluxuk Twitter page via your own Twitter account.

  9. The Competition will accept entries between 5pm on Monday 13th March GMT to 11.59pm on Wednesday 15th March GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winners are selected. Participants will only be eligible if they hold an active Twitter account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Twitter.

  10. TEN PRIZES will be awarded at random to eligible entries. One prize per winner. The prize is one soft Dulux dog toy.

  11. There is no cash alternative for the prize or any part thereof.

  12. AkzoNobel reserves the right to re-draw the prize if a winner is not eligible or cannot be contacted. Winners will be contacted by Twitter direct message.  Winners are responsible for ensuring their privacy settings allows direct messages to be received.  AkzoNobel will make reasonable efforts to contact the winners, however it reserves the right to re-draw the prize if a winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

  13. TEN winners will be chosen at random using a random generator from all valid entries received. The winner will be drawn on or after Thursday 16th March 2023 and the Promoter will notify the winners via Twitter direct message to ask for their contact details to arrange the prize. The winner will only receive correspondence regarding this competition from Dulux’s official page @Duluxuk with the blue verified tick. By entering this Competition, you accept that AkzoNobel may publish your Twitter user account name.

  14. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

  15. The prize will be sent to the winners within 30 days of receiving address details.

  16. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

  17. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

  18. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

  19. To the fullest extent permitted by law, AkzoNobel excludes:
    ·         all conditions, warranties and other terms which might otherwise be implied; and
    ·         any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

  20. Nothing in these terms and conditions restricts your statutory rights as a consumer.

  21.  AkzoNobel will only process your personal information as set out in the privacy policy

  22. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

  23. This Competition is in no way sponsored, endorsed or administered by, or association with Twitter.

9. Dulux Weathershield Promise
 

  1. The Dulux Weathershield Promise promotion is valid on new purchases of Dulux Weathershield paint with a Weathershield Promise on pack offer.
  2. The Dulux Weathershield Promise promotion is open to private individuals in the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) aged 16 and above (the “Participants”). This offer is not open to businesses, sole traders purchasing paint in the course of trade, employees of the AkzoNobel group of companies, their agents, wholesalers, resellers, retailers or anyone connected with the promotion. Claims must be submitted by the end user customer only, or by a carer or guardian on behalf of the end user customer. Resellers and retailers may not submit registrations or claims on behalf of their customers.
     

  3. To participate you must register and apply your qualifying product within 6 months from the date of purchase by emailing weathershieldpromise@akzonobel.com including details of your purchase.
     

  4. Please include the following details:
    a. Upload a clear copy of your receipt or invoice showing the details of the qualifying product that you have purchased, the date of purchase and the price paid for the qualifying product
    b. Provide details of the retailer or reseller where you purchased the qualifying product, the date on which you purchased the qualifying product and the price you paid for the qualifying product
    c. Provide details of the address at which the qualifying product has been applied
    d. Upload a photograph of the wall that you will use the qualifying product on, prepared properly in accordance with the instructions provided on the back of the pack of the qualifying product
    e. Upload a photograph of the wall painted with the qualifying product

  5. The qualifying product must be applied on properly prepared surfaces in accordance with the details on the back of pack.

  6. Only one registration will be accepted per purchase of qualifying product.
     

  7. To qualify to claim for your money back for your registered product:
    a. you must have completed an approved registration as described above;
    b. the walls painted with the registered product must have been affected by one or more of the following conditions: flaking, peeling or mould growth within the paint film; and
    c. you must still be a resident of the registered household address. If those three conditions apply, you must email weathershieldpromise@akzonobel.com with your registration details and include a picture(s) of the affected area clearly showing the flaking, peeling or mould growth within the paint film.
     

  8. The value returned to you will be for the volume of paint used on the painted area, rounded up to the nearest available paint can size.
     

  9. Applications will be verified to ensure that the transaction made is a bona fide purchase of the product. Claims will be verified to check the qualifying paint and completed exterior meet the Terms and Conditions of the promotion. The outcome of your claim will be communicated to you within seven (7) working days via an email address registered with this promotion. Provided that these terms and conditions have been met and your claim has been validated and approved, we will send you the value of the qualifying product.
     

  10. Claims not made in accordance with these terms and conditions (including where the registration requirements are not met) will be deemed invalid. If a claim is refused because the terms of the offer have not been met, the promoter's decision is final. The Promoter reserves the right to withdraw, amend or terminate the promotion without notice. All registrations made in accordance with these terms and conditions and made prior to the Promoter withdrawing, amending or terminating the promotion will still be honoured.
     

  11. Promoter reserves the right to closely monitor usage of the promotional website, including users’ IP addresses, so that we may identify misuse, and disqualify applications.
     

  12. The Promoter provides the registration website as is.

  13. No third party or joint submissions will be accepted, except for those submissions made by a carer or guardian on behalf of the end user customer.

  14. The Promoter accepts no responsibility for claims that are incomplete, illegible, damaged or lost. Proof of submission of a claim is not proof of receipt.

  15. No cash or alternative to the refund provided under paragraph 8 will be provided under the promotion.

  16. The Promoter reserves the right to exclude any Participants or withhold any refund where there has been a violation of any of these terms and conditions.

  17. The Promoter shall not be responsible for any:
    a. conditions, warranties or other terms which are not included in these terms and conditions; or
    b. any indirect or consequential loss or damage incurred by any Participant in connection with this promotion.

  18. These exclusions do not exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents or anything else that the law says we cannot exclude. This does not affect your statutory rights.

  19. Please retain these terms and conditions for future reference.

  20. This promotion is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.

  21. Data protection: The Promoter is committed to protecting the privacy of Participants. Any information collected in connection with this promotion will only be used by the Promoter or its agents for the purposes of marketing or administering this promotion.

  22. Email Address for all promotion related correspondence is weathershieldpromise@akzonobel.com and the customer support telephone number is 0345 216 0048.

  23. Promoter: Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel). Please send any applications or promotion-related correspondence to the email address provided.

10. Dulux 100k followers Instagram giveaway (Promo Ended)
 

  1. By entering this free prize draw competition, participants agree to be bound by the following terms and conditions
  2. This free competition is open to all participants that received a sample, age 18 years and over, excluding employees of AkzoNobel its subsidiaries and affiliates, their families, agents or anyone else connected with the campaign.
  3. To enter you must like the competition post on the Dulux Instagram page, tag at least one person on Instagram on our post & follow the Dulux Instagram page. Competition runs from 26th February 2021 to midnight on the 9th March  2021.Entries received out of these times will not be accepted. No responsibility is accepted for entries that are lost or delayed in transmission, incomplete, or illegible. You may enter as many times as you wish but only one prize per person will be issued.
  4. Comments on the Instagram post that are deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material will be disqualified.
  5. You may enter as many times as you wish but the prizes are limited to a total of 1 PRIZE per person which is 10L of Dulux paint.
  6. There are 10 prizes of 10L of Dulux paint of the winners choice. The winner will be able to specify the specific Dulux colour they would like and the paint finish but only to a total of 10L and no more. The prize is not transferable and there is no cash alternative.
  7. 10 winners will be chosen at random using a number generator from all valid entries received. Winners will be drawn on 10th March and the Promoter will notify the winners via announcing on their Instagram story, tagging the winning accounts and liaising with the winners via Instagram DM to arrange the prize. The winners will only receive correspondence regarding this competition from Dulux’s official page- @Duluxuk with the verified blue tick.
  8. To receive 10L of Dulux paint, the winners will need to provide a UK address which will be used by the Promoter for the sole purpose of posting out the prize. If the winner fails to provide their contact details and details of which paints and colours they would like within 14 days of initial contact from the Promoter, the prize will be offered to the next chosen winner. The prize will be dispatched within 30 days upon receiving the winners' contact details.
  9. If a winner fails to advise on their chosen prize within 2 weeks of being contacted, they forfeit their prize and it will be reallocated.
  10. The Promoter reserves the right, with or without cause to exclude any participants in this free prize draw competition or withhold any prize where there has been a violation of any of these terms and conditions.
  11. The Promoter's decision on all matters relating to the competition is final and binding. No correspondence will be entered into.
  12. The Promoter reserves the right to amend or withdraw this free prize draw competition in whole or in part, temporarily or permanently, without prior notice. The Promoter reserves the right to substitute these prizes for prizes of equal or greater value if necessary. 
  13. To the fullest extent permitted by law, The Promoter excludes:
  14. a. - all conditions, warranties and other terms which might otherwise be implied; and
    b. - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the promoter or its employees or agents.
  15. Nothing in these terms and conditions restricts your statutory rights as a consumer.
  16. The Promoter will only process your personal information as set out in the privacy policy
  17. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The Promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel,  with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS. “The Promoter”

11. Simply Refresh Win 2.5L 2021 Instagram giveaway (Promo Ended)

 

  1. By entering this free prize draw competition, participants agree to be bound by the following terms and conditions
  2. This free competition is open to all participants that received a sample, age 18 years and over, excluding employees of AkzoNobel its subsidiaries and affiliates, their families, agents or anyone else connected with the campaign.
  3. To enter you must like the competition post on the Dulux Instagram page, tag at least one person on Instagram on our post & follow the Dulux Instagram page. Competition runs from Thursday 29th April 2021 to midnight on Thursday 6th May  2021.Entries received out of these times will not be accepted. No responsibility is accepted for entries that are lost or delayed in transmission, incomplete, or illegible. You may enter as many times as you wish but only one prize per person will be issued.
  4. Comments on the Instagram post that are deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material will be disqualified.
  5. You may enter as many times as you wish but the prizes are limited to a total of 1 PRIZE per person which is 2.5L of Simply Refresh paint.  
  6. There are 10 prizes of 2.5L of Dulux Simply Refresh paint. The winner will be able to specify the specific Dulux Simply Refresh colour they would like but only to a total of 2.5L and no more. The prize is not transferable and there is no cash alternative.
  7. 10 winners will be chosen at random using a number generator from all valid entries received. Winners will be drawn on 7th May and the Promoter will notify the winners via announcing on their Instagram story, tagging the winning accounts and liaising with the winners via Instagram DM to arrange the prize. The winners will only receive correspondence regarding this competition from Dulux’s official page- @Duluxuk with the verified blue tick.
  8. To receive 2.5L of Dulux Simply Refresh paint, the winners will need to provide a UK address which will be used by the Promoter for the sole purpose of posting out the prize. If the winner fails to provide their contact details and details of which paints and colours they would like within 14 days of initial contact from the Promoter, the prize will be offered to the next chosen winner. The prize will be dispatched within 30 days upon receiving the winners' contact details.
  9. If a winner fails to advise on their chosen prize within 2 weeks of being contacted, they forfeit their prize and it will be reallocated.
  10. The Promoter reserves the right, with or without cause to exclude any participants in this free prize draw competition or withhold any prize where there has been a violation of any of these terms and conditions.
  11. The Promoter's decision on all matters relating to the competition is final and binding. No correspondence will be entered into.
  12. The Promoter reserves the right to amend or withdraw this free prize draw competition in whole or in part, temporarily or permanently, without prior notice. The Promoter reserves the right to substitute these prizes for prizes of equal or greater value if necessary. 
  13. To the fullest extent permitted by law, The Promoter excludes:
    a. - all conditions, warranties and other terms which might otherwise be implied; and
    b. - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the promoter or its employees or agents.
  14. Nothing in these terms and conditions restricts your statutory rights as a consumer.
  15. The Promoter will only process your personal information as set out in the privacy policy
  16. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The Promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel,  with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS. “The Promoter”

12. Dulux Get In Campaign Instagram giveaway (Promo Ended)

 
  1. By entering this free prize draw competition, participants agree to be bound by the following terms and conditions

  2. This free competition is open to all participants that received a sample, age 18 years and over, excluding employees of AkzoNobel its subsidiaries and affiliates, their families, agents or anyone else connected with the campaign.

  3. To enter you must like the competition post on the Dulux Instagram page, tag at least one person on Instagram on our post & follow the Dulux Instagram page. Competition runs from Monday 17th May 2021 to midnight on Wednesday 19th May  2021. Entries received out of these times will not be accepted. No responsibility is accepted for entries that are lost or delayed in transmission, incomplete, or illegible. You may enter as many times as you wish but only one prize per person will be issued.

  4. Comments on the Instagram post that are deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material will be disqualified.

  5. You may enter as many times as you wish but there is one PRIZE which is 10L of any Dulux paint (not including Dulux Heritage) and £75 Love2Shop voucher.

  6. There are five prizes of 10L of any Dulux paint (not including Dulux Heritage) and a £75 Love2Shop voucher. The winners will be able to specify the specific Dulux colour and product they would like but only to a total of 10L and no more. The prize is not transferable and there is no cash alternative.

  7. 5 winners will be chosen at random using a number generator from all valid entries received. Winners will be drawn on 21st May and the Promoter will notify the winners via announcing on their Instagram story, tagging the winning accounts and liaising with the winners via Instagram DM to arrange the prize. The winners will only receive correspondence regarding this competition from Dulux’s official page- @Duluxuk with the verified blue tick.

  8. To receive 10L of any Dulux paint (not including Dulux Heritage) and £75 Love2Shop voucher, the winners will need to provide a UK address which will be used by the Promoter for the sole purpose of posting out the prize. If the winner fails to provide their contact details and details of which paints and colours they would like within 14 days of initial contact from the Promoter, the prize will be offered to the next chosen winner. The prize will be dispatched within 30 days upon receiving the winners' contact details.

  9. If a winner fails to advise on their chosen prize within 2 weeks of being contacted, they forfeit their prize and it will be reallocated.

  10. The Promoter reserves the right, with or without cause to exclude any participants in this free prize draw competition or withhold any prize where there has been a violation of any of these terms and conditions.

  11. The Promoter's decision on all matters relating to the competition is final and binding. No correspondence will be entered into.

  12. The Promoter reserves the right to amend or withdraw this free prize draw competition in whole or in part, temporarily or permanently, without prior notice. The Promoter reserves the right to substitute these prizes for prizes of equal or greater value if necessary. 

  13. To the fullest extent permitted by law, The Promoter excludes:
    a. - all conditions, warranties and other terms which might otherwise be implied; and
    b. - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the promoter or its employees or agents.

  14. Nothing in these terms and conditions restricts your statutory rights as a consumer.

  15. The Promoter will only process your personal information as set out in the privacy policy

    This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The Promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel,  with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS. “The Promoter”.

13. Anniversary Book Email Giveaway (Promo Ended)

 
  1. By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions.

  2. This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

  3.  AkzoNobel may disqualify Competition entries that are:
    a.     deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.     automatically generated by computer;
    c.     completed by third parties or in bulk (e.g. spam entries);
    d.     illegible, have been altered, reconstructed, forged or tampered with;
    e.     photocopies and not originals;
    f.       incomplete; or
    g.     duplicated.

  4. Participants may submit multiple entries.

  5. AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

  6. To submit a valid entry, participants must fill out the online form where they can nominate their chosen individual to win the book.

  7. The Competition will accept entries between 7am 9th December GMT to 11:59pm on 16th  December 2021 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2021.

  8. One PRIZE will be awarded at random to an eligible entry.  The prize is a Dulux 90th Anniversary Book.

  9. There is no cash alternative for the prize or any part thereof.

  10. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winner will be contacted by Instagram direct message.  Winner is responsible for ensuring their privacy settings allows direct messages to be received.  AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

  11. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

  12. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

  13. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

  14. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

  15. To the fullest extent permitted by law, AkzoNobel excludes:
    ·       all conditions, warranties and other terms which might otherwise be implied; and
    ·       any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

  16. Nothing in these terms and conditions restricts your statutory rights as a consumer.

  17. AkzoNobel will only process your personal information as set out in the privacy policy

  18. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel"

14. Colour of the Year 2022 Ambassador Instagram Giveaway (Promo Ended)
 

1.    By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

2.    This Promotion is being run by AkzoNobel and is not administered by Prescribd or Dr Alex George. Participants are providing information to AkzoNobel and not to Prescribd or Dr Alex George. Participants release Prescribd or Dr Alex George for all claims and liabilities arising in respect of the Competition.

3.    This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

4.    In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. AkzoNobel may require participants to provide proof that they are eligible to enter the Competition.

5.    AkzoNobel may disqualify Competition entries that are:

a.    deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;

b.    automatically generated by computer;

c.    completed by third parties or in bulk (e.g. spam entries);

d.    illegible, have been altered, reconstructed, forged or tampered with;

e.    photocopies and not originals;

f.     incomplete; or

g.    duplicated.

6.    Participants may submit multiple entries.

7.    AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

8.    To submit a valid entry, participants must have an online Instagram account and:

a.    Follow @DuluxUK on Instagram and continue to be following at the time the winner is selected during 2022;

b.    Like the marked Competition post on the @DuluxUK Instagram page and continue to be liking at the time the winner is selected during 2022; and

c.    Tag one Instagram user on the marked Competition post

9.    The Competition will accept entries between 7am on 31st March 2022 GMT to midnight on 11:59pm on 14th April 2022 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2022. Participants will only be eligible if they hold an active Instagram user account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Instagram.

10. One PRIZE will be awarded at random to an eligible entry.  The prize for the main winner is signed copy of Dr Alex George Live Well Every Day book, Prescribd products and a 2.5L can of Bright Skies Simply Refresh paint. There are five runner ups who will each get a copy of Dr Alex George’s Live Well Every Day Book.

11. There is no cash alternative for the prize or any part thereof.

12. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winner will be contacted by Instagram direct message.  Winner is responsible for ensuring their privacy settings allows direct messages to be received.  AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

13. The prize must be fully redeemed by 6th May 2022.

14. One winner will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 17th April 2022 and the Promoter will notify the winner via announcing on their Instagram story, tagging the winning Instagram user account and liaising with the winner via Instagram direct message to ask for their contact details to arrange the prize. The winner will only receive correspondence regarding this competition from Dulux’s official page @Duluxuk with the verified blue tick. By entering this Competition, you accept that AkzoNobel may publish your Instagram user account name. 

15. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

16. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

17. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

18. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

19. To the fullest extent permitted by law, AkzoNobel excludes:

·         all conditions, warranties and other terms which might otherwise be implied; and

·         any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

20. Nothing in these terms and conditions restricts your statutory rights as a consumer.

21. AkzoNobel will only process your personal information as set out in the privacy policy

22. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

23. This Competition is in no way sponsored, endorsed or administered by, or association with Instagram.

15. Giftcard Cashback (Promo Ended)
 

TERMS AND CONDITIONS

UK residents only, 18+. Keep original itemised till receipt. One claim per transaction. One £5 voucher per transaction, whilst stocks. Last Spend a minimum of £30 on Dulux Colour products, excluding Pure Brilliant White – Dulux Easycare, Dulux Walls &Ceilings and Dulux Simply Refresh One coat between 19.02.2022 and 18.08.2022.
 

GENERAL

1.       These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information. This promotion will be governed by these Terms and Conditions and entrants agree that they have read and understood these Terms and Conditions and will be bound by them.

2.       The Promoter: Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS.2. This Promotion is open to residents of the United Kingdom aged 18 years or over at the time of claim (the “Participants”), excluding employees of the Imperial Chemical Industries Limited/ICI Paints AkzoNobel group of companies and their families or agents or anyone otherwise professionally connected with the running of this Promotion.

3.       In entering the Promotion, Participants confirm that they are eligible to do so. The Promoter may require Participants to provide proof that they are eligible to enter the Promotion.

4.       This promotion is open for purchases made from 19.02.2022 and 18.08.2022 (the “Promotional Period”).

5.       To enter the Promotion and receive a £5 Coffee Voucher you must purchase Dulux Colour products with a total value of £30 or more in one single transaction from participating Colour & Advice retailers within the Promotional Period and collect a promotional leaflet. Dulux Trade Products and Dulux Pure Brilliant White products are excluded from this Promotion.

6.       All participants will receive their £5 Coffee Voucher at time of purchase while stocks last.

7.       Any claims which are deemed to be outside of the nature of the campaign or suspected fraudulent claims will be highlighted to the Promoter who reserves the right to take further action.

8.       The £5 Coffee voucher given will be dependent upon the Independent retail outlets availability, retail outlets with internal hospitality offering will be supplied with £5 Coffee vouchers to spend internally. Independent retail outlets without hospitality offering will share a £5 Costa Coffee Voucher.

9.       Costa Coffee is not liable for the promotion, Akzonobel are the sole promoters for this promotion.

10.   No third party or joint submissions will be accepted.

11.   This promotion is open to GB (England, Scotland, and Wales) residents aged 18 years or over excluding employees and their immediate families of The Promoter, associated agents or anyone professionally connected with the promotion.

12.   There is a total of 4950 Costa Coffee Vouchers to be claimed in total, the Retail Outlet has the responsibility to inform claimants when their stock of £5 Coffee Vouchers is expelled.  

13.   Any claim that does not meet the specific requirements of the Promotion will be deemed invalid.

14.   The Promoter reserves the right, with or without cause, to exclude any Participants in this Promotion or withhold any payment where there has been a violation of these Terms and Conditions.

15.   All decisions are at the Promoter’s absolute discretion. In the event of a dispute, the decision of the Promoter is final, and no correspondence will be entered into.

16.   If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries/claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

17.   To the fullest extent permitted by law, the Promoter excludes:

a. All conditions, warranties and other terms which might otherwise be implied; and

b. Any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.

18.   Data protection: The Promoter is committed to protecting the privacy of Participants. Any information collected in connection with this Promotion will only be used by the Promoter or its agents for the purposes of marketing or administering this Promotion. Data will be retained for 6 months following the close date of the Promotion after which all consumer data will be deleted and destroyed in line with General Data Protection Regulation guidelines.

19.   This Promotion is governed by and construed in accordance with the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts.

20.   Dulux, and Let’s Colour are trademarks of ©Imperial Chemical Industries Limited 2017.

Promoter: Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) Wexham Road, Slough, Berkshire, SL2 5DS. 

16. Colour of the Year 2022 Ambassador Instagram Giveaway (Promo Ended)
 

1.    By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

2.    This Promotion is being run by AkzoNobel and is not administered by Prescribd or Dr Alex George. Participants are providing information to AkzoNobel and not to Prescribd or Dr Alex George. Participants release Prescribd or Dr Alex George for all claims and liabilities arising in respect of the Competition.

3.    This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

4.    In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. AkzoNobel may require participants to provide proof that they are eligible to enter the Competition.

5.    AkzoNobel may disqualify Competition entries that are:

a.    deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;

b.    automatically generated by computer;

c.    completed by third parties or in bulk (e.g. spam entries);

d.    illegible, have been altered, reconstructed, forged or tampered with;

e.    photocopies and not originals;

f.     incomplete; or

g.    duplicated.

6.    Participants may submit multiple entries.

7.    AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

8.    To submit a valid entry, participants must have an online Instagram account and:

a.    Follow @DuluxUK on Instagram and continue to be following at the time the winner is selected during 2022;

b.    Like the marked Competition post on the @DuluxUK Instagram page and continue to be liking at the time the winner is selected during 2022; and

c.    Tag one Instagram user on the marked Competition post

9.    The Competition will accept entries between 7am on 1st April 2022 GMT to midnight on 11:59pm on 15th April 2022 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2022. Participants will only be eligible if they hold an active Instagram user account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Instagram.

10. One PRIZE will be awarded at random to an eligible entry.  The prize for the main winner is signed copy of Dr Alex George Live Well Every Day book, Prescribd products and a 2.5L can of Bright Skies Simply Refresh paint. There are five runner ups who will each get a copy of Dr Alex George’s Live Well Every Day Book.

11. There is no cash alternative for the prize or any part thereof.

12. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winner will be contacted by Instagram direct message.  Winner is responsible for ensuring their privacy settings allows direct messages to be received.  AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

13. The prize must be fully redeemed by 6th May 2022.

14. One winner will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 17th April 2022 and the Promoter will notify the winner via announcing on their Instagram story, tagging the winning Instagram user account and liaising with the winner via Instagram direct message to ask for their contact details to arrange the prize. The winner will only receive correspondence regarding this competition from Dulux’s official page @Duluxuk with the verified blue tick. By entering this Competition, you accept that AkzoNobel may publish your Instagram user account name. 

15. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

16. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

17. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

18. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

19. To the fullest extent permitted by law, AkzoNobel excludes:

·         all conditions, warranties and other terms which might otherwise be implied; and

·         any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

20. Nothing in these terms and conditions restricts your statutory rights as a consumer.

21. AkzoNobel will only process your personal information as set out in the privacy policy

22. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

23. This Competition is in no way sponsored, endorsed or administered by, or association with Instagram.

17. La Redoute x Dulux Campaign - Terms and Conditions (Promo Ended)

How do I enter?

To enter, simply provide us with the following information on the La Redoute competition entry page:

  • First and last name
  • Email address
  • Photograph of the room you wish to decorate (optional)
  • A brief description about why your room deserves a makeover
  • The interior trend you love the most from La Redoute’s trends hub
  • DIY advice you would need to restyle your room
     

How is the winner selected?

Once you have submitted your nomination, your entry will be held privately until the end of the competition.

A winner will be picked at random and will receive the allocated prize package, agreed by La Redoute and Dulux.

What prizes are up for grabs?

La Redoute and Dulux have teamed up to create an amazing prize pack to be awarded to one winner, which shall include:

For those that need more than a couple of teas to get their creative juices flowing, Dulux will provide a 30-minute colour consultancy over video chat. An expert in the field will share their best advice on tackling your decorating project, including insider tips on all the latest colour and style trends.

Dulux is offering one deserving winner a voucher of £100 to spend at your local Dulux Decorator Centre, allowing you to put your new colour consultancy knowledge to use by choosing paints in your favourite colour to get started on decorating your nominated room. Dulux will also supply you with ‘The Ultimate Kit’* – perfect for budding decorators, includes the painting accessories you need to get started, including a dust sheet, paint roller and even tea and biscuits.

Once you’ve finished painting, La Redoute will award the lucky winner with an impeccable prize of £2,000 to spend online at La Redoute, so you can add all the finishing touches to your new space. You will be able to personally pick stunning products and re-create the style trends you’ve always wanted.

Entry terms and conditions

By entering this Prize Draw, the entrant agrees to be bound by the following terms and conditions (‘Conditions’), La Redoute’s Privacy Policy and by any other requirements set out in the promotional material accompanying the promotion.

  1. The Prize Draw is open only to residents of the UK (including Northern Ireland), the Channel Islands and BFPO Germany, aged 18 and over, but excludes employees of La Redoute, Dulux or their parent/subsidiaries and any of their families, agents or anyone else connected with the promotion and execution of the Prize Draw.
  2. Entry into the competition is free of charge and not linked to any obligation to purchase or to any gift allocation scheme. To enter the Prize Draw, you must submit a completed entry form on La Redoute’s website, which shall require:
    1. First and last name
    2. Email address
    3. A brief description about why your room deserves a makeover
    4. The interior trend you love the most, as chosen from the interior trends listed on the La Redoute website in the trends hub at: laredoute.co.uk/interior-style-edit.aspx
    5. DIY advice you would need to restyle your room
  3. There is a limit of one entry per person and La Redoute will not accept entries that are: (a) automatically generated by computer; (b) completed by third parties or in bulk; (c) contrary to the spirit or intention of the Prize Draw; or (d) incomplete.
  4. The entry period begins [at 12:00am on Wednesday 23rd March and ends midnight on Thursday 28th April, inclusive. Any entries received outside this period will be automatically disqualified.
  5. There is one prize available, which shall include:
    1. £2,000 to spend with La Redoute
    2. £100 Dulux Decorator Centre voucher;
    3. 30 minute Colour Consultation with the Dulux Colour Services team via Zoom/Teams
    4. ‘The Ultimate Kit’ of painting accessories, which will include at least 1x dust sheet, 1x paint roller, and tea and biscuits.
  6. La Redoute reserves the right to substitute the prize with a prize of equal or greater value. There is no cash alternative for the prize.
  7. La Redoute will choose one winner at random from the eligible entries on [Friday 29th April]. The winner will be notified by La Redoute via email and will be asked to provide their contact details to claim the prize. If the winner fails to respond within 7 days of initial contact from La Redoute, the prize will be offered to the next chosen winner.
  8. This competition is in no way endorsed by Instagram/Facebook/Twitter and/or its partners.
  9. All entries and accompanying materials submitted to La Redoute will become the property of La Redoute on receipt and will not be returned. By submitting your entry you agree in respect of your entry or arising in connection with your entry to: (a) assign to La Redoute all your intellectual property rights with full title guarantee in such; and (b) waive all moral rights in such.
  10. By entering the Prize Draw you agree that La Redoute may display your name, profile image and entry on La Redoute’s website or social media pages. You agree to grant La Redoute a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the entry and accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the entry and any accompanying materials for such purposes. This will be accessible to anyone viewing that page.
  11. The name of the winner can only be obtained by sending a stamped self-addressed envelope to the Prize Draw Manager, La Redoute at 2 Holdsworth Street, Bradford, West Yorkshire, BD1 4AH, quoting: Dulux X La Redoute Competition, up to a month after it closes.
  12. A copy of these Conditions will be sent free of charge to anyone who makes a request in writing to the address above.
  13. La Redoute and Dulux accept no responsibility, liability or any consequences whatsoever for entrants participating in this Prize Draw to the fullest extent permitted by law, but this shall not exclude or restrict liability for death or personal injury resulting from the negligence of La Redoute or Dulux and their employees or agents. Nothing in these terms and conditions restricts your statutory rights as a consumer.
  14. La Redoute reserves the right, with or without cause, to exclude any participants in this Prize Draw or withhold any prizes where there has been a violation of any of these Conditions.
  15. La Redoute may partially or totally alter, extend or cancel this draw and reserves the right to amend these Conditions at any time.
  16. La Redoute's decision on all matters relating to the Prize Draw is final and binding. No correspondence will be entered.
  17. By submitting your entry, you consent to your personal data, including your name, address, email and telephone number, being used for the purpose of administering this Prize Draw. This includes sharing the winner’s details with Dulux so they can provide the Dulux prizes (£100 voucher and colour consultation). You can find out more about La Redoute’s processing of personal data and your rights under data protection laws here: Privacy Policy.
  18. English law exclusively governs these Conditions and entry into this competition confirms your agreement to this.
  19. The Promoter is: La Redoute Limited t/a La Redoute, 2 Holdsworth Street, Bradford, West Yorkshire, BD1 4AH (No 110433) (‘La Redoute’).
  20. Some of the prizes are supplied by: Imperial Chemical Industries Ltd, The AkzoNobel Building, Wexham Rd, Slough SL2 5DS (No 218019) ‘Dulux’.

 

About La Redoute

From our early days spinning wool through the famous catalogue era, today La Redoute stands as an e-commerce leader in home and fashion. Since 1837: 180 years of French history, during which La Redoute has reinvented itself to keep step with the evolving role of women and their families in an ever-transforming societal landscape.

La Redoute weaves bonds between more than 10 million customers in France and worldwide, creating more than 70% of its collections in-house, and generating a business volume of €875 million in 2019.

About Dulux

Dulux is the UK’s leading paint brand, with a wealth of products and services designed to help you find the colours that you’ll love in your home, and give you the expert knowledge you’ll need to achieve great results.

There are over 1,200 Dulux colours available to choose from and so to help you select the right ones for you there are lots of useful tools and services available online and in-store.

*The Ultimate Kit full contents includes: Sand paper, Cleaning cloth – microfibre all-purpose cloth, Masking tape, Brushes, Dust sheet, Rollers, Spare rollers, Paint roller tray, Paint plastic Kettle, Paint tin opener, LCM & Mugs, Tea and biscuits

18. Simply Refresh Paint It Your Way Decorating Persona Quiz Giveaway May 2022 (Promo Ended)

 

  1. By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions
  2. This Promotion is being run by AkzoNobel.
  3. This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.
  4. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. AkzoNobel may require participants to provide proof that they are eligible to enter the Competition.
  5. AkzoNobel may disqualify Competition entries that are:
    a.    deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.    automatically generated by computer;
    c.    completed by third parties or in bulk (e.g. spam entries);
    d.    illegible, have been altered, reconstructed, forged or tampered with;
    e.    photocopies and not originals;
    f.     incomplete; or
    g.    duplicated.
  6. Participants may submit multiple entries.
  7. AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.
  8. To enter you must register via Dulux Paint it your way.. the quiz website via the following page: https://go.drimify.com/quizz.html?quizid=19477896396283a787438c5472381324-6283a787438c9&lang=en between 7am on 27th May 2022 GMT to midnight on 17th June 2022 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2022.
  9. One PRIZE will be awarded at random to an eligible entry. The prize includes 2.5L Simply Refresh One Coat Paint, 2.5L Simply Refresh Feature Wall Paint, in colours of the winners choice, decorating bundle (including paint brush, paint roller and masking tape), Let’s Colour Magazine for all their tips and £250 Love2shop voucher sent via email.
  10. There is no cash alternative for the prize or any part thereof.
  11. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winner will be contacted by email. AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.
  12. One winner will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 17th June 2022 and the Promoter will notify the winner via email.
  13. To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.
  14. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.
  15. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.
  16. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
  17. To the fullest extent permitted by law, AkzoNobel excludes:
    - all conditions, warranties and other terms which might otherwise be implied; and
    - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.
  18. Nothing in these terms and conditions restricts your statutory rights as a consumer.
  19. AkzoNobel will only process your personal information as set out in the privacy policy
  20. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

19. Half Term Free Shipping On Orders Over £50 – February 2023 (Promo Ended)

  1. Free Delivery applies to orders placed and confirmed on dulux.co.uk between Friday 10th February 2023 until 23:59pm Sunday 19th February 2023 and is subject to availability.
  2. This offer is open to residents of Great Britain mainland only (excludes Northern Ireland, the Channel Islands, the Scottish Isles, Isle of Wight and Isle of Man) aged 18 and above (the "Participants") and excludes employees of the Imperial Chemical Industries Limited group of companies, their families or agents or any other person connected with the running of this Promotion. 
  3. There is no cash alternative. No change or alternative will be given. 
  4. This offer is not transferable and cannot be used in conjunction with any other offers or promotions.  No third party or joint submissions will be accepted. 
  5. The Promoter reserves the right to amend or withdraw this in whole or in part, temporarily or permanently, without prior notice. 
  6. The Promoter reserves the right, with or without cause to exclude any Participants from this Promotion or withhold the Promotion where there has been a violation of any of these terms and conditions. 
  7. In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into. 
  8. To the fullest extent permitted by law, the Promoter excludes:
    - all conditions, warranties and other terms which might otherwise be implied;
    - any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents. 
  9. This offer is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts. Standard Terms and Conditions of Sale apply.
  10. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom (the "Promoter").

20. Dulux.co.uk Black Friday 2022 - Free Delivery for orders over £50 (Promo Ended)

  1. Free Delivery above £50 applies to orders placed and confirmed on Dulux.co.uk between between 25-November-2022 00:00hrs and 27-November-2022 23:59hrs and is subject to availability. 

  2. This offer is open to residents of Great Britain mainland only (excludes Northern Ireland, the Channel Islands, the Scottish Isles, Isle of Wight and Isle of Man) aged 18 and above (the "Participants") and excludes employees of the Imperial Chemical Industries Limited group of companies, their families or agents or any other person connected with the running of this Promotion.  

  3. There is no cash alternative. No change or alternative will be given.  

  4. This offer is not transferable and cannot be used in conjunction with any other offers or promotions. No third party or joint submissions will be accepted.  

  5. The Promoter reserves the right to amend or withdraw this in whole or in part, temporarily or permanently, without prior notice.  

  6. The Promoter reserves the right, with or without cause to exclude any Participants from this Promotion or withhold the Promotion where there has been a violation of any of these terms and conditions.  

  7. In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into.  

  8. To the fullest extent permitted by law, the Promoter excludes: 

  • all conditions, warranties and other terms which might otherwise be implied; 

  • any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents.  

  • This offer is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts. Standard Terms and Conditions of Sale apply. 

        10. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom (the "Promoter"). 

21. CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

These CRR Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers services and publication offered by AkzoNobel (the "CRR Service"). 

1. By submitting any content to AkzoNobel for the purposes of customer ratings, reviews or questions and answers for publication, you guarantee that:

  • You are the sole author and owner of the intellectual property rights in the content;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate, genuine and honest and relates to the product performance only;
  • You are at least 18 years old; and
  • Use of the content you supply does not violate these CRR Terms of Use and will not cause injury to any person or entity.
 

2. You further agree that you may not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libellous, hateful, vexatious, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • That contains inappropriate or offensive language or imagery;
  • For which you were compensated or granted any consideration by any unapproved third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers or other personal information;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files;
  • That refers to third parties and/or competitor products;
  • That contains promotional or advertising content;
  • That has been submitted repeatedly; or
  • That refers to customer service, delivery, returns, availability or packaging issues.

 

3. You agree to indemnify and hold AkzoNobel (and its parent and subsidiary companies, officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable lawyers' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

4. For any content that you submit, you grant AkzoNobel a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

5. All content that you submit may be used at AkzoNobel's sole discretion. AkzoNobel reserves the right to change, condense, withhold publication, remove or delete any content on AkzoNobel's website that AkzoNobel deems, in its sole discretion, to violate the content guidelines or any other provision of these CRR Terms of Use or other website Terms of Use. AkzoNobel does not guarantee that you will have any recourse through AkzoNobel to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, AkzoNobel reserves the right to remove or to refuse to post any submission to the extent authorised by law. You acknowledge that you, not AkzoNobel, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of AkzoNobel, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

6. AkzoNobel may process your information in accordance with these CRR Terms of Use for the purposes of the CRR Services. By submitting a review, you confirm that you have read and agree to these Terms of Use, and our Privacy Policy, available at: https://www.dulux.co.uk/en/privacy-policyIf you do not agree to these CRR Terms of Use, you must not use the CRR Service. 

7. These CRR Terms of Use refer to and incorporate terms and conditions set out on our website, including our Terms of Use, Cookie Policy and Acceptable Use Policy, see: https://www.dulux.co.uk/en/legalAkzoNobelwe, our or us means AkzoNobel Decorative Coatings B.V. a company registered in the Netherlands under number 28080245 and whose registered office is at Sassenheim, Rijksstraatweg 31, 2171AJ, Netherlands

22. LCM 2024 – Win a Room Makeover Competition (March 2024)

By entering this free prize draw competition, participants agree to be bound by the following terms and conditions:

This free prize draw competition is open to all residents of the UK, age 18 years and over, excluding employees of AkzoNobel, their families, agents or anyone else connected with the campaign.

The promoter reserves the right, with or without cause to exclude any participants in this free prize draw competition or withhold any prize where there has been a violation of any of these terms and conditions.

The promoter's decision on all matters relating to the competition is final and binding. No correspondence will be entered into.

To enter you enter your name and email address between 12:00pm on 1st March 2024 and 11:59pm on 31st March 2024. No responsibility is accepted for entries that are lost or delayed in transmission, incomplete, or illegible.

Entrees are limited to one entry per person and there is 1 prize available. The winner will be chosen at random using a number generator and will be notified via the email address provided.

The winner will win a colour consultation with one of our Dulux Colour Experts, £100 worth of Dulux paint to transform a room in your home (up to the value of £100), a £100 Love2shop voucher and £1,500 worth of Topps Tiles.

To receive the prize, the winner will need to provide a UK address which will be used by AkzoNobel for the sole purpose of posting out the prize. If the winner fails to provide their contact details within 14 days of initial contact from the promoter, the prize will be offered to the next chosen winner. The prize will be dispatched within 30 days upon receiving the winners' contact details.

The winners’ details will be provided to third party agencies for the purpose of sending out the prize only.

The promoter reserves the right to amend or withdraw this free prize draw competition in whole or in part, temporarily or permanently, without prior notice.

To the fullest extent permitted by law, The Promoter excludes:

  1. - all conditions, warranties and other terms which might otherwise be implied; and
  2. - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the promoter or its employees or agents.

Nothing in these terms and conditions restricts your statutory rights as a consumer.

This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom.

23. Dulux.co.uk Easter Week 2024 - Free Delivery for all orders
 

  1. Free Delivery on all orders applies to orders placed and confirmed on Dulux.co.uk between between 25-March-2024 00:00am hrs and 01-April-2024 23:59pm hrs and is subject to availability.  

  2. This offer is open to residents of Great Britain mainland only, Dulux Testers and Peel & Stick Testers can be now delivered to Northern Ireland (excludes Full Can Products & Painting Accessories to Northern Ireland, the Channel Islands, the Scottish Isles, Isle of Wight and Isle of Man) aged 18 and above (the "Participants") and excludes employees of the Imperial Chemical Industries Limited group of companies, their families or agents or any other person connected with the running of this Promotion.  

  3. There is no cash alternative. No change or alternative will be given.
      
  4. This offer is not transferable and cannot be used in conjunction with any other offers or promotions. No third party or joint submissions will be accepted.

  5. The Promoter reserves the right to amend or withdraw this in whole or in part, temporarily or permanently, without prior notice.  

  6. The Promoter reserves the right, with or without cause to exclude any Participants from this Promotion or withhold the Promotion where there has been a violation of any of these terms and conditions.  

  7.  In the event of a dispute the decision of the Promoter is final and no correspondence will be entered into.  

  8. To the fullest extent permitted by law, the Promoter excludes:
    ·         all conditions, warranties and other terms which might otherwise be implied;
    ·         any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter, or its employees or agents. 

  9. This offer is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the English courts. Standard Terms and Conditions of Sale apply. 

  10. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom (the "Promoter").

Renovation Rescue 2024 – Win a Room Makeover Competition (April 2024)

By entering this free prize draw competition, participants agree to be bound by the following terms and conditions:

This free prize draw competition is open to all residents of the UK, age 18 years and over, excluding employees of AkzoNobel, their families, agents or anyone else connected with the campaign.

The promoter reserves the right, with or without cause to exclude any participants in this free prize draw competition or withhold any prize where there has been a violation of any of these terms and conditions.

The promoter's decision on all matters relating to the competition is final and binding. No correspondence will be entered into.

To enter you enter your name and email address between 12:00am on 11th April 2024 and 11:59pm on 11th May 2024. No responsibility is accepted for entries that are lost or delayed in transmission, incomplete, or illegible.

Entrees are limited to one entry per person and there is 1 prize available. The winner will be chosen at random using a number generator and will be notified via the email address provided.

The winner will win a colour consultation with one of our Dulux Colour Experts, £200 worth of Dulux paint to transform a room in your home (up to the value of £200) and a £1000 Love2shop voucher.

To receive the prize, the winner will need to provide a UK address which will be used by AkzoNobel for the sole purpose of posting out the prize. If the winner fails to provide their contact details within 14 days of initial contact from the promoter, the prize will be offered to the next chosen winner. The prize will be dispatched within 30 days upon receiving the winners' contact details.

The winners’ details will be provided to third party agencies for the purpose of sending out the prize only.

The promoter reserves the right to amend or withdraw this free prize draw competition in whole or in part, temporarily or permanently, without prior notice.

To the fullest extent permitted by law, The Promoter excludes:

  1. - all conditions, warranties and other terms which might otherwise be implied; and
  2. - any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the promoter or its employees or agents.

Nothing in these terms and conditions restricts your statutory rights as a consumer.

This Promotion is being run by AkzoNobel and is not administered by Channel 4, Stacey Solomon or the programme Renovation Rescue. Participants are providing information to AkzoNobel and not to Channel 4, Stacey Solomon or the programme Renovation Rescue. Participants release Channel 4, Stacey Solomon and the programme Renovation Rescue for all claims and liabilities arising in respect of the Competition.

This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The Promoter is ICI AkzoNobel Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, United Kingdom.

Change Starts Here Instagram Giveaway

  1. By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions

  2. This Promotion is being run by AkzoNobel and is not administered by Channel 4, Stacey Solomon or the programme Renovation Rescue. Participants are providing information to AkzoNobel and not to Channel 4, Stacey Solomon or the programme Renovation Rescue. Participants release Channel 4, Stacey Solomon and the programme Renovation Rescue for all claims and liabilities arising in respect of the Competition.

  3. This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition.  The Competition is only open to individuals and companies and organisations are not eligible to enter.

  4. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. The prize can only be claimed by an individual who must have the legal right to redecorate and repaint one residential room in a property located in mainland UK (“Eligible Property”). It is the winners responsibility to ensure they have legal rights to decorate in the chosen room and property. AkzoNobel accepts no responsibility to check legal rights of decoration on the property.

  5. AkzoNobel may disqualify Competition entries that are:
    a.    deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
    b.    automatically generated by computer;
    c.    completed by third parties or in bulk (e.g. spam entries);
    d.    illegible, have been altered, reconstructed, forged or tampered with;
    e.    photocopies and not originals;
    f.     incomplete; or
    g.    duplicated.

  6. Strictly one entry only per Instagram account

  7. AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.

  8. To submit a valid entry, participants must create an online Instagram account and:
    a.    Follow @DuluxUK on Instagram and continue to be following at the time the winner is selected during 2024;
    b.    Like the marked Competition post on the @DuluxUK Instagram page and continue to be liking at the time the winner is selected during 2024; and
    c.    Comment on the competition post to tell us which one room you would like to redecorate if you won

  9. The Competition will accept entries between 12pm 17th April 2024 GMT and midnight on 1st May 2024 GMT. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Entries will need to continue to be valid at the date the winner is selected, which shall be during 2024. Participants will only be eligible if they hold an active Instagram user account and no responsibility will be accepted by AkzoNobel if a participant cannot create or has been banned from using Instagram.

  10. One PRIZE will be awarded at random to an eligible entry. The prize is for one room decoration (maximum dimensions of 25sqm) makeover of an Eligible Property, which includes and is limited to the following:
    ·         Services of a Dulux Select Decorator to re-paint the walls, ceiling, wood & metal work (but no kitchen cupboards or flooring) in the winner’s choice of room up to the value of £1,000. The Dulux Select Decorator will be chosen by Dulux based on availability and location of the winner.
    ·         Dulux paint and any sundries reasonably necessary to decorate the one room of choice.
    ·         A 30-minute virtual zoom design and colour talk with Marianne Shillingford Dulux Creative Director
    ·         a £1,000 love to shop voucher – provided digitally- winner will need to provide an email address for this to be sent to

  11. There is no cash alternative for the prize or any part thereof.

  12. If the winner cannot provide an Eligible Property and any associated proof, they will not be an eligible participant. AkzoNobel does not accept any responsibility if the winner is not able to take up the prize.

  13. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted. Winner will be contacted by Instagram direct message.  Winner is responsible for ensuring their privacy settings allows direct messages to be received.  AkzoNobel will make reasonable efforts to contact the winner, however it reserves the right to re-draw the prize if the winner is unable to be contacted or does not respond to contact or claim the prize within 14 days.

  14. The prize must be fully redeemed by 31st December 2024

  15. The service of the Dulux Select Decorator must not exceed £1,000 for the one chosen room. Paint and sundry products are not included in this.

  16. Once the Dulux Select Decorator has been chosen based on the winner’s Eligible Property location and Dulux Select Decorator availability, the winner’s details will be passed to the decorator for the sole purpose of fulfilling the prize. The work carried out by the Select Decorator will come with a 2-year guarantee. More details can be found here: https://www.duluxselectdecorators.co.uk/

  17. The prize only covers the decoration services of the one chosen room up to 25sqm. The Dulux Select Decorator will only carry out decorative paint work using Dulux Trade paint products on the following surfaces: walls, ceiling, skirting, architraves, doors & radiators. This will not include any wallpapering, spray techniques, specialist techniques, flooring, tiling or decorating kitchen cupboards. The Dulux Select Decorator will prep the surfaces to make good for painting but this would not include any replastering or significant repair work that may be required. The prize does not include any structural or engineering works or any repair works. The prize cannot be redeemed on a room which contains or, in the Dulux Select Decorator’s reasonable opinion, is likely to contain asbestos or harmful materials. The Dulux Select Decorator is not responsible for any colour or design choices, the final decision must be made by the eligible prize winning resident. The Dulux Select Decorator will choose the correct AkzoNobel product for the job.

  18. The winner is responsible for removal of furniture, personal items and curtains prior to attendance by the Dulux Select Decorator. The Dulux Select Decorator and AkzoNobel shall not be liable for any damage to items that have not been removed prior to commencement of the decoration services. 

  19. One winner will be chosen at random using a number generator from all valid entries received. The winner will be drawn on or after 7th May 2024 and the Promoter will notify the winner via announcing on their Instagram story, tagging the winning Instagram user account and liaising with the winner via Instagram direct message to ask for their contact details to arrange the prize. The winner will only receive correspondence regarding this competition from Dulux’s official page @Duluxuk with the verified blue tick. By entering this Competition, you accept that AkzoNobel may publish your Instagram user account name.

  20. To receive the prize, the winner will need to provide their full name, a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.

  21. The winner must have their colour consultation with Marianne Shillingford within 3 months of being notified they are the winner. This will be virtually via Microsoft teams or Zoom.

  22. By entering this Competition, participants accept that AkzoNobel may provide the winner’s contact details to a third party, which is the nominated Dulux Select Decorator, for the purposes of providing this element of the prize(s). 

  23. AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.

  24. AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.

  25. AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

  26. To the fullest extent permitted by law, AkzoNobel excludes:
    ·         all conditions, warranties and other terms which might otherwise be implied; and
    ·         any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.

  27. Nothing in these terms and conditions restricts your statutory rights as a consumer.

  28. AkzoNobel will only process your personal information as set out in the privacy policy

  29. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. This promotion is in no way endorsed, administered by, or associated with Instagram. The promoter is Imperial Chemical Industries Limited, Trading as ICI Paints AkzoNobel, with a registered address at the AkzoNobel Building Wexham Road, Slough, SL2 5DS “AkzoNobel”

  30. This Competition is in no way sponsored, endorsed or administered by, or association with Instagram.

 

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