If you experience any issues with flaking, peeling or mould staining for as long as you live in your home, then we’ll return the full value of the product to you, so long as you qualify for the guarantee.
The process of qualifying for the Weathershield Lifetime Guarantee is simple:
Purchase: Pick up the perfect Dulux Weathershield Masonry paints from our qualifying range, which is clearly labelled with Weathershield Promise on the tin.
Prepare, paint and share: Ensure that you carefully follow the advice on the Dulux Weathershield label when it comes to preparing and painting your walls and exterior surfaces – including when you need to use Weathershield Undercoats and Primers before your topcoat. It’s important to take clear photos of your walls before and after you have painted them.
Register: After you’ve transformed your exteriors with our paints, you’ll need to register by emailing firstname.lastname@example.org within six months of your purchase to benefit from the Dulux Weathershield Promise.
Please include the following details:
Upload a clear copy of your receipt or invoice showing the details of the qualifying product that you have purchased, the date of purchase and the price paid for the qualifying product
Provide details of the retailer or reseller where you purchased the qualifying product, the date on which you purchased the qualifying product and the price you paid for the qualifying product
Provide details of the address at which the qualifying product has been applied
Upload a photograph of the wall that you will use the qualifying product on, prepared properly in accordance with the instructions provided on the back of the pack of the qualifying product
Upload a photograph of the wall painted with the qualifying product
For terms and conditions click here