Possible causes

The connection from the handle to the machine has not successfully been made.

Action

Check that the paint warning light is not illuminated.

Outside interference such as appliances with remote controls and mobile phones with blue tooth or infra-red or having more than one Paintpod / Compact could disrupt the signal. Switch off all appliances and remove batteries from the Compact to allow it to re-set. Place battery back in correctly and when pulling the trigger on the handle hold this directly above the compact.

If this is unsuccessful please call our advice centre.

Possible causes

The extension handle has been attached but unit is not pumping.

Action

Check that the paint warning light is not illuminated.

It is possible the original handle is still controlling the machine. Remove the batteries from the Compact to allow it to re-set. Place battery back in correctly and pull the trigger on the extension handle.

If this is unsuccessful please call our advice centre.

Possible causes

Possible the Dip Tube has not correctly aligned.

Action

Step 1. Unlock the Dip Tube and remove from machine, using a cloth to remove any drips of paint.

Step 2. Locate the gear wheel just underneath the cap used to lock the Dip Tube, this should be easily moved with your thumb but should not wobble.

Step 3. Locate the gear wheel inside of the Compact where you have just removed the Dip Tube from. This one will not turn easily.

Step 4. Still with the Dip Tube removed make sure the Compact is switched to start and pull the trigger on the handle. This will enable you to see if the gear inside the Compact is spinning.

If the gear wheel is tuning quickly and constantly for as long as you have the trigger pressed progress to Step 5. If it does not contact the advice centre.

Step 5. Connect the Tap Adapter and flush water through the Dip Tube (instructions on pages 9 & 10 in the user guide)

Step 6. After draining excess water connect the dip tube back in to the machine click the start button and pull the trigger on the handle.

Possible causes

This could originate from Roller Cage.

Action

Step 1. Carefully remove the Roller Sleeve from the Roller Cage.

Step 2. Check that the Feeder Roller can move freely.

Step 3. Clean Feeder Roller and Roller Cage under the tap with water (instructions on page 10 of user guide).

Possible causes

Paint from previous use may have gotten into screw threads.

Action

Step 1. Remove the Dip Tube and detach the Compact unit from the Paintpack, also removing the battery back.

Step 2. Turning the Unit over check the screw threads and remove any paint that may be on the underside with a cloth. (instructions on page 9 of user guide).

Step 3. If you have another Paintpack it would also be recommend to try the unit with this pack to check if the warning light still illuminates.